Patient Administration

Patient administration can place a heavy burden on healthcare information technology systems and staff.

Aurillion is uniquely positioned to help ease the burden on all parties involved by enabling:

• Co-pay collection: Streamline and simplify co-pay and balance collection
• Cost reduction: Reduce costs in the areas of resource and paper (forms)
• Real-time staff notification: Patient status alerts to the appropriate department to anticipate the arrival of a patient who has registered through the system
• Improve quality: Reduce errors, improve patient experience (reduce wait times), gain patient feedback via automated surveys and questionnaires

By employing self-service technology to capture relevant patient data (as defined by each healthcare organization), administration protocols can be achieved efficiently. And, depending how healthcare organizations set the internal protocols, departments can only see the patient information required for the care administered. The system maintains other, sensitive patient data such as credit card or insurance information within the healthcare organization’s host system to ensure privacy of patient data.

Sustaining efficiency

The information systems used in healthcare organizations need to sustain emerging technologies now and in the future. And system performance needs to be reliable to facilitate patient administration activities without delay.

• Seamless integration into existing and future systems
• Scalable platforms for enterprise-wide functionality
• Future-ready capabilities through configuration
• Vast network of service professionals for continued uptime