Support

Central to our solutions development is a team of technical experts who are focused on customer advancement and support. Healthcare organizations rely on Aurillion to be ahead of the curve when it comes to quality, performance and efficiency. A dedication to healthcare paired with deep technical expertise assures them of this.

Through parent company, Diebold, a leading security and services provider for over 150 years, we’re able to provide nationwide coverage of technicians to manage our self-service solutions. Our service team understands the sensitivity of supporting technology equipment in a hospital setting where speed and discretion are essential. Diebold provides greater consistency and management of these services through its 4,000 directly employed, trained service professionals to help improve efficiencies and patient care at your facilities.

Aurillion's product solutions are built in accordance to industry standards and deployed through tightly integrated processes. The majority of day-to-day systems administration and operations are performed by our client IT professionals.

If you require support for an Aurillion software application, contact clientservices@diebold.com
877-594-8467 (toll-free)